Posted 13 days ago
LogX Group is looking for an experienced and entrepreneurial Client Success Manager (eCom Concierge (eCC)) to join our team!
About LogX Group
LogX Group brings global local by connecting products, platforms, and people across the world.
In 2022, LogX Group supported over 500 businesses, processed over 2 million packages, and facilitated over $200 million in e-commerce sales between Canada and the USA. Collectively, our companies make us the largest 3rd party retailer on Canadian marketplaces such as Amazon.
LogX Group leverages deep domain expertise and a commitment to service to offer integrated logistics support and supply chain expertise, a global e-commerce platform, and innovative technology solutions. Learn more at logxgroup.com
About the Opportunity
We are seeking a highly motivated and detail-oriented Client Success Manager to join our dynamic team specializing in managing Amazon stores for our partners, as well as spearhead the growth of our Amazon Partnerships program in Canada. Our service is in its initial phase, and we are looking for an individual who is eager to navigate through the learning curve, document processes, and contribute to the refinement of our client management strategies. You will play a pivotal role in helping our partners maximize their presence in Canada including optimizing their product catalog, pricing, and eCommerce distribution strategies to achieve unparalleled success. This position is perfect for a self-motivated individual who thrives in initiating and navigating B2B sales processes, addressing challenges head-on, has strong communications and analytical skills and fostering new customer relationships within a program that is just beginning to unfold. The candidate should be a self-starter, ready to develop and implement strategies for success in a fast-paced environment. This position requires a hybrid in-person work arrangement, allowing for a blend of remote and office-based work.
Client Success Manager Responsibilities (50%)
Business Development Responsibilities (50%)
Job Key Competencies/ Skills
Qualifications and Experience
Language Skills
English is the principal language for this position. This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse, multicultural environment.
This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
We strive to embody values of respect, collaboration, and diversity and are committed to employment equity. The diversity of our workforce strengthens our success. We seek qualified candidates who share our commitment to equity, diversity and inclusion. We welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of racialized communities, and 2SLGBTQ+ persons.
LogX Group in Mississauga, Ontario, Canada